The Storm Defender 100% Money Back Guarantee applies only to cape orders processed directly through Storm Defender, LLC.
The patented Storm Defender cape is guaranteed to give your dog relief from thunderstorm phobia. If you are not 100% satisfied, you may return the cape within 180 days (6 months) of delivery for a full refund of the original purchase price including embroidering and shipping (return shipping is not included).
Before returning the cape, follow the instructions for three good thunderstorms.
Contact customer service to report any problems and we'll try to resolve them over the phone (513-931-2175) or by email.